NHTSA Complaint #10239421 — 2002 CHEVROLET TRAILBLAZER

TL*THE CONTACT OWNS A 2002 CHEVROLET TRAILBLAZER. WHILE ATTEMPTING TO SHIFT THE GEAR INTO REVERSE, THE CONTACT HEARD A LOUD NOISE. SHE CONTINUED TO DRIVE THE VEHICLE AND, ONCE AT HER DESTINATION, UNSUCCESSFULLY ATTEMPTED TO SHIFT INTO REVERSE AGAIN. THE FOLLOWING MORNING, SHE ATTEMPTED TO DRIVE THE VEHICLE AGAIN AND IT MADE VERY LOUD NOISES UNDER THE HOOD. IN ADDITION, THE GEAR WOULD STILL NOT SHIFT INTO REVERSE. THE CONTACT DISCOVERED THAT SHE WAS EXPERIENCING THE SAME FAILURES MENTIONED IN NHTSA CAMPAIGN ID NUMBER 01V334000 (POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)). THE MANUFACTURER INFORMED HER THAT HER VIN WAS NOT INCLUDED IN THE RECALL; THEREFORE, SHE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 141,660 AND CURRENT MILEAGE WAS 141,694.