NHTSA Complaint #10239240 — 2003 FORD WINDSTAR ELECTRICAL SYSTEM

Complaint Details

ODI Number	10239240
Vehicle	2003 FORD WINDSTAR
Component	ELECTRICAL SYSTEM
Date of Incident	August 19, 2008
Date Filed	August 21, 2008
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

MY ABS AND BRAKE LIGHT ON MY 2003 FORD WINDSTAR WHICH HAS ONLY 63,000 MILES HAD BEEN COMING ON INTERMITTENTLY. WHEN I CARRIED THE VEHICLE TO THE LOCAL FORD DEALER THEY INFORMED ME THAT IF I HAD ARRIVED ONE DAY EARLIER ON 8/19/08 I COULD HAVE RECEIVED AN OUT OF WARRANTY SERVICE ADJUSTMENT BUT WHEN I ARRIVED ON 8/20/08 I WAS ONE DAY TOO LATE. THE ECM IS CAUSING THE BRAKE LIGHT AND ABS LIGHT TO TURN ON ACCORDING TO THE DIAGNOSIS AND WILL HAVE TO BE REPLACED. THE ORIGINAL ESTIMATE WAS $757.00 BUT WHEN I MENTIONED THE NUMBER OF COMPLAINTS ON THE NHTSA.GOV WEBSITE THEY AUTOMATICALLY DROPPED TO $672.00. I WILL NOW BE REQUIRED TO PAY THIS AMOUNT FOR A KNOWN PROBLEM WITH THE FORD WINDSTAR VEHICLE. FORD IS NOT TAKING RESPONSIBILITY AT THE LOCAL SERVICE CENTER. *TR

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