NHTSA Complaint #10237382 — 2007 FORD FOCUS

2007 FORD FOCUS BOUGHT NEW JULY 2007 ALSO BOUGH FULL WARRANT AND GAP INSURANCE IN FEB 2008 DRIVING 65 DOWN THE INTERSTATE THE AIR BAG DEPLOYED WITH NOW REASON. 4 BOYS IN THE CAR. FORD SAID TAKE IT TO YOUR INSURANCE COMPANY. THEY ALSO WOULD NOT LOOK AT THE CD PLAYER ONE MONTH BEFORE THIS SO THE INSURANCE COMP. SENT IT TO THERE REPAIR SHOP THEY TOOK EXTENSIVE PICTURES TO SHOW NO BODY DAMAGE OR IMPACT TO CAUSE THIS, THEY REPLACED THE SEAT AND THE PASSENGER SIDE LIGHT WOULD NOT GO OF SO IT INDICATED THAT THERE WAS A PERSON IN THE SEAT SO, THE INSURANCE COMPANY TOLD FORD TO FIX IT BECAUSE THE COMPANY FIXING IT HAD ALREADY CHANGED ALL THE SENSORS AND THE LIGHT WOULD NOT GO OFF. WE HAD TO PAY 500.00 DEDUCTIBLE AND THE INSURANCE PAID 1658.00 WE DO NOT KNOW IF OUR INSURANCE WILL GO UP BECAUSE FORD HAS NOT EXCEPTED RESPONSIBILITY YET AND IT HAS BEEN 6 MONTHS AND I HAVE WRITTEN TO THE FEDERAL TRADE COMM. THE NEWS ECT.. I DO NOT WANT MY CHILD DRIVING THIS CAR AND I WANT MY MONEY BACK (PLUS SOME) AND THE COMPUTER READS A COLLISION SO WE HAVE LOST ALOT OF VALUE I AM JUST MAD AND I HAVE HEARD ALOT OF STORIES ABOUT FORD AIR BAGS AND NOTHING IS DONE I AM ONLY A SPECK TO THEM THEY WILL PROBABLY DROP THE CASE AND THAT WILL BE THAT ATLEAST NOBODY WAS KILLED YET MAYBE THAT IS WHY THEY SELL GAP INSURANCE. THANKS JULIE MOHR. *TR