NHTSA Complaint #10235051 — 2004 FORD F-150

NOTED THAT DRIVERS DOOR DID NOT LINE UP CORRECTLY AS BEFORE. BODY SHOP NOTED THAT DOOR HAD EVIDENCE OF A WELD FAILING IN AREA WHERE THE HINGES INSERT INTO THE DOOR. THAT WAS 2/27/06 AND TRUCK HAD APPROX. 62,000 MILES ON IT. THEN THIS SPRING (2008) I BEGAN TO NOTICE THAT THE DOOR BEGAN TO FIT EVEN WORSE THAN BEFORE AND PUT MY CAMERA BETWEEN DOOR AND DOOR POST TO TAKE PHOTOS AS MY HEAD WOULD NOT FIT IN THAT AREA TO GET A GOOD VIEW. PHOTOS SHOWED NUMEROUS CRACKS HAD DEVELOPED IN AREA OF HINGE INSERTIONS ON THE DOOR AND THE ENTIRE DOOR END HAD WARPED OUT OF SHAPE IN AREA OF HINGE ATTACHMENTS. NOW TRUCK HAS 113,000 MILES AND WHEN MY DEALER SPOKE TO CORPORATE FORD, THEY WERE TOLD THAT THE WARRANTY FOR BODY DEFECTS HAD EXPIRED AT 36,000 MILES. I SPOKE TO CUSTOMER ASSISTANCE AND WAS TOLD THEY WOULD DO NOTHING AS THERE WAS NO RECALL ISSUED. THAT WAS SOMETIME IN MAY 2008. MY CONTENTION IS THAT THIS IS A SAFETY ISSUE NOT A BODY DEFECT AND PUTS ME IN DANGER SHOULD THERE BE A CRASH. THIS DOOR WILL NOT PROTECT ME IN A SIDE IMPACT AS IT IS NOT PROPERLY ATTACHED TO THE VEHICLE. *TR