NHTSA Complaint #10234774 — 2003 FORD EXPLORER

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10234774
Vehicle	2003 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	November 20, 2004
Date Filed	July 18, 2008
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE TRANSMISSION FREQUENTLY MALFUNCTIONED. WHEN HE WOULD SHIFT INTO REVERSE OR DRIVE, THE VEHICLE WOULD NOT RESPOND. HE WOULD HAVE TO WAIT TEN MINUTES FOR THE TRANSMISSION TO ENGAGE OR EVEN SHUT OFF THE VEHICLE AND TRY AGAIN. EVERYTIME THE VEHICLE WAS TAKEN TO THE DEALER, THEY COULD NEVER DUPLICATE THE FAILURE. AFTER A DIAGNOSTIC WAS PERFORMED, THE DEALER COULD NOT FIND ANY FAILURES. THE CONTACT TOOK THE VEHICLE TO THE DEALER AT LEAST 5-6 TIMES FOR THE FAILURE, BUT WAS NOT GIVEN ANY EXPLANATION. THE CURRENT MILEAGE WAS APPROXIMATELY 62,000 AND FAILURE MILEAGE WAS APPROXIMATELY 20,000.

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#10419427 — August 15, 2011 — O/D LIGHT SPONTANEOUSLY CAME ON. CAN NOT BE TURNED OFF. TRANSMISSION TAKES OFF SLOW. FIRST GEAR SLAMS INTO SECOND, WI...

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