NHTSA Complaint #10234297 — 2000 FORD EXPLORER

O/D LIGHT FLASHING. GRIFFEN FORD COULD NOT ID PROBLEM. UNACCUSTOMED TO HOW THIS TRANSMISSION SHOULD HANDLE, I HAD NO IDEA HOW THE LOWEST GEAR RATIO SHOULD FEEL AND ASSUMED WHAT IT DID FEEL LIKE WAS NORMAL. AT 110,000 A/TRAN FAILED AND HAD TO BE REMANUFACTURED. USED PRIVATE SHOP. OUTSTANDING RE-BUILD AND THAT IS WHEN I FOUND OUT THAT I NEVER HAD A LOW(EST) GEAR BUT DID AFTER THE TRANSMISSION WAS REBUILT. FAITHFUL CHANGE AND CLEANING OF TRANS FLUID, NO TOWING EVER, AND EXCELLENT MAINTENANCE RECORD DID NOT PREVENT A TRANSMISSION FAILURE WHICH IS EVIDENCE OF FORD POOR QUALITY CONTROL AT THE MANUFACTURING OR ASSEMBLY LEVEL. OBVIOUSLY NO ONE EVER PICKED UP THE FACT THAT THE LOW GEAR NEVER WORKED, NOT AT THE FORD FACTORY, AT THE DEALERSHIP, BY SALES, OR SERVICE, AND WAS NEVER PROPERLY ROAD TESTED. POOR REFLECTION ON FORD MOTOR CORPORATION. *TR