NHTSA Complaint #10233482 — 2002 FORD TAURUS

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE PULLING OUT OF A GROCERY STORE PARKING LOT AT AN UNKNOWN SPEED, THE TRANSMISSION SUDDENLY STOPPED FUNCTIONING PROPERLY. THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. SHE WAS ABLE TO COAST 50 FEET DOWN THE HILL TO HER HOUSE, WHICH WAS NEAR THE STORE SHE HAD JUST LEFT. ONCE SHE WAS NEAR HER HOME, THE CONTACT'S SON HELPED PUSH THE VEHICLE INTO HER PARKING SPACE. THE VEHICLE WAS STILL RUNNING, BUT THE TRANSMISSION FAILED TO RESPOND. THE VEHICLE WAS TOWED TO RUSSELL'S EXXON, WHERE THE MECHANIC STATED THAT THE GEARS IN THE TRANSMISSION HAD FALLEN APART. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 68,000. UPDATE 09/10/08 *CW UPDATED 09/16/08. *JB