NHTSA Complaint #10232588 — 2006 TOYOTA RAV4

WATER LEAKING IN ON THE FRONT DRIVER'S SIDE AND PASSENGER'S SIDE OF THE VEHICLE. BECAUSE INTERIOR OF CAR IS BLACK DID NOT NOTICE LEAK UNTIL MOLD AND MILDEW STARTED TO FORM AND CAUSE ORDER IN THE VEHICLE. THIS HAS BEEN AN ONGOING PROBLEM SINCE OCTOBER OF 2007. MOST RECENTLY DID NOT NOTICE LEAK UNTIL FOOT SLIPPED OFF OF BRAKE FROM SOLE OF SHOE BEING WET. MY CONCERN IS THE POSSIBLE MOLD AND MILDEW AND FOOT SLIPPING OFF OF BRAKE OR GAS PEDDLE FROM SOLE OF SHOE BEING WET. THE CAR HAS BEEN IN FOR SERVICE FOR THIS ISSUE APPROXIMATELY 4 TIMES WITH NO PERMANENT SOLUTION BEING REACHED. TOYOTA 800 CUSTOMER SERVICE DEPT CONTACTED REGARDING PROBLEM AND WAS ISSUED A CASE NUMBER (200806260919). I WAS CONTACTED BY CASE WORKER TOLD THAT THIS WAS AN ENVIRONMENTAL ISSUE BECAUSE LEAVES WERE CAUSING THE PROBLEM. BUT ON THE SERVICE RECORD STATES THAT NO CAUSE COULD BE DETERMINED AND THAT THEY CLEANED OFF CONDENSATION DISCHARGE TUBE AND ORDERED THE CAR DETAILED TO REMOVE ODOR, WHICH WAS NOT SUCCESSFUL. *TR