NHTSA Complaint #10228808 — 2002 FORD EXPLORER ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10228808
Vehicle	2002 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING
Date of Incident	May 17, 2008
Date Filed	May 24, 2008
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHILE DRIVING OUR 2002 FORD EXPLORER IT STALLED WITHOUT ANY WARNING AND WOULD NOT START. CAR HAD TO BE PUSHED OFF TO THE SIDE AND TOWED TO DEALER. THE MECHANIC SAID IT PROBABLY BROKE A VALVE SPRING WHICH CAUSED MASSIVE INTERNAL ENGINE DAMAGE. THE TRUCK HAS ONLY 49,000 MILES ON IT AND FORD BASICALLY TOLD US IT'S OUR PROBLEM. THEY REFUSE TO CONTRIBUTE ANYTHING TO THE ESTIMATED REPAIR OF $4,800.00. *TR

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