NHTSA Complaint #10228783 — 2002 FORD EXPLORER VISIBILITY

Complaint Details

ODI Number	10228783
Vehicle	2002 FORD EXPLORER
Component	VISIBILITY
Date of Incident	April 17, 2008
Date Filed	May 23, 2008
Mileage	73,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. SHE NOTICED THAT THE FRAME FOR THE GLASS ON THE REAR WINDOW WAS CRACKED. THE DEALER STATED THAT THE MANUFACTURER WOULD NO LONGER PROVIDE A FREE REMEDY FOR THE VISIBILITY: GLASS, SIDE/REAR (NHTSA CAMPAIGN ID #01I010000). AS OF MAY 23, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 73,000.

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