NHTSA Complaint #10228535 — 2002 VOLKSWAGEN JETTA POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10228535
Vehicle	2002 VOLKSWAGEN JETTA
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	April 15, 2008
Date Filed	May 21, 2008
Mileage	35,899 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

2002 JETTA VR6. TRANSMISSION CONTROL MODULE (TCM) BECAME FAULTY AFTER MIL LIGHT TURNED ON FOR A EMISSION RELATED ISSUE COVERED BY A RECALL. TECHNICIANS FAILED TO IDENTIFY THE FAULTY TCM AFTER FOUR TRIP TO THE SHOP. LAST TRIP I SHOWED THEM A TSB RELATED TO THE TCM AND NOW THEY AGREE THAT THE MODUAL IS FAULTY. WORST PART IS IT DESTROYED THE TRANSMISSION. THE CAR HAS BEEN HARD TO CONTROL IN STOP AND GO TRAFFIC AS SHIFTING IS NOT SMOOTH BETWEEN 2ND AND 3RD GEARS. CAR HAS INITIAL NO ACCELERATION/POWER FOLLOWED BY FAST JERKING SHIFT INTO THE 3RD GEAR WITH HIGH ACCELERATION. CAR MAYBE OUT OF WARRANTY BUT IDENTIFYING THIS ISSUE IS NOT EASY FOR THE AUTOMOTIVE TECHNICIANS AND THIS PART WHEN IT FAILS LEAVE THE CAR IN A STATE THAT IS HARD TO CONTROL OR MANAGE. DEALER ONLY OFFERED TO CREDIT THIS LAST DIAGNOSTIC FEE TOWARDS THE $4700 REPAIR WHICH NOW INCLUDE NOT JUST THE TMC MODULE BUT ALSO THE WHOLE TRANSMISSION. THIS IS AFTER HAVING SPENT CLOSE TO $1,000 TRYING TO IDENTIFY AND FIX THIS ISSUE. NOT SURE IF IT WAS RELATED TO THE MIL LIGHT ISSUE COVERED BY THE RECALL BUT SINCE THEN THE TMC HAD NOT WORKED CORRECTLY. *TR

Related Complaints for the 2002 VOLKSWAGEN JETTA

Other POWER TRAIN:AUTOMATIC TRANSMISSION Complaints

#10441753 — December 30, 2011 — THE TRANSMISSION STARTED SLIPPING AND SHIFTING HARD BETWEEN 2ND AND 3RD. THIS OCCURRENCE IS DUE TO A FAULTY TRANSMISS...

#10436643 — November 21, 2011 — THE AUTOMATIC TRANSMISSION-WHEN SHIFTED INTO D-LAGS FOR A FEW SECONDS AND THEN THE CAR LUNGES FORWARD-TRANSMISSION SH...

#10434489 — November 3, 2011 — 2002 VOLKSWAGEN JETTA. CONSUMER WRITES TO EXPRESS DISCONTENT REGARDING REPAIRS AT LOCAL DEALER *TGW THE CONSUMER STA...

#10396605 — April 18, 2011 — VEHICLE LOST POWER AT HIGHWAY SPEED. FURTHER APPLICATION OF THE THROTTLE CAUSED THE TRANSMISSION TO SECOND FROM FOURT...

#10384197 — February 23, 2011 — TRANSMISSION SLIPS, DOESN'T GRAB WHEN YOU FIRST PUT IT INTO DRIVE. SHIFTS HARD, BETWEEN 1ST AND 2ND GEARS. HAVE ALMOS...

Recent Complaints for the 2002 VOLKSWAGEN JETTA

#11502341 — AIR BAGS — January 18, 2023 — I was driving on the freeway and the airbags deployed. No one hit me and I don't hit anyone.

#11131795 — ELECTRICAL SYSTEM — September 26, 2018 — WHILE THE VEHICLE IS IN MOTION, IT "JERKS" OR MAKES A SHAKING MOVEMENT. WHILE THE VEHICLE IS IN MOTION, THE "DOOR AJA...

#11131795 — POWER TRAIN — September 26, 2018 — WHILE THE VEHICLE IS IN MOTION, IT "JERKS" OR MAKES A SHAKING MOVEMENT. WHILE THE VEHICLE IS IN MOTION, THE "DOOR AJA...

#11131795 — UNKNOWN OR OTHER — September 26, 2018 — WHILE THE VEHICLE IS IN MOTION, IT "JERKS" OR MAKES A SHAKING MOVEMENT. WHILE THE VEHICLE IS IN MOTION, THE "DOOR AJA...

#11100021 — FUEL/PROPULSION SYSTEM — June 5, 2018 — WHILE MAINTAINING SPEED AT OR ABOVE 40 MPH AND WITH 1/4 TANK OR LESS OF FUEL REMAINING, MY JETTA WILL CONSISTENTLY ST...