NHTSA Complaint #10228083 — 2006 SATURN ION

VEHICLE PURCHASED NEW MARCH 4, 2006 STANDARD 3000 MILE SERVICE COMPLETED MAY 24, 2006 NO PROBLEMS AT TIME SERVICE DATE: AUGUST 7, 2006 MILEAGE 4963 TECH: DINO SCHAEFER ELECTRICAL:(1)CAR WOULD NOT START, STEERING: (2)RUBBING SOUND WHEN TURNING, OTHER: (3)ACCELERATION FEELS LIKE TRYING TOO HARD SOLUTION: IGNITION SWITCH REPLACED 2 & 3 UNVERIFIED SERVICE DATE: AUGUST 15, 2006 MILEAGE 5152 TECH: DINO SCHAEFER STEERING: (1) CAR WOULD NOT START SOLUTION: BODY CONTROL MODULE FAULTY/REPLACED [STILL HAD RUBBING AND ACCELERATION ISSUES BUT I DISMISSED AS QUIRKS OF CAR] SERVICE DATE: AUGUST 18, 2006 MILEAGE 5268 TECH: STEVE DELDONNO STEERING: (1) SQUEALING WHEN TURNING STEERING WHEEL SOLUTION: LUBED INTERMEDIATE STEERING SHAFT BOOT SERVICE DATE: AUGUST 30, 2006 MILEAGE 5457 TECH: JOHN CARLEN STEERING: (1) STEERING WHEEL STILL SQUEALING WHEN TURNING OTHER: (2) CUSTOMER REQUESTED ALTERNATE TRANSPORTATION DUE TO LENGTH OF REPAIRS, MULTIPLE CONCERNS SOLUTION: (1) GEAR ASSEMBLY/POWER STEERING REPLACED (2) CUSTOMER PROVIDED WITH HERTZ RENTAL CAR VEHICLE REPOSSESSED BY GMAC FOR NON-PAYMENT SEPTEMBER 22, 2006 (DATE +/- 3 DAYS)AFTER CUSTOMER TRIED TO NEGOTIATE LOWER PAYMENTS DUE TO PENDING DISABILITY CASE GMAC REFUSED VEHICLE SOLD AT AUCTION GMAC DEMANDING PAYMENT OF REMAINING BALANCE PROBLEMS NOT WITH SATURN COMPANY BUT WITH GMAC SATURN MANAGER MARK IS OUTSTANDING I AM UNABLE TO FINANCE ANY NEW VEHICLE AT THIS TIME PENDING POST TRAUMATIC STRESS DISORDER DISABILITY APPEAL STILL REQUIRE VEHICLE TO TRANSPORT ELEMENTARY AGE CHILD DIAGNOSED WITH TOURETTE SYNDROME/ATTENTION DEFICIT HYPERACTIVE DISORDER TO MEDICAL APPOINTMENTS AND PETS TO VETERINARIAN UNABLE TO AFFORD ATTORNEY FOR LEGAL ACTION WAS GMAC REASON FOR REPOSSESION REALLY FOR NONPAYMENT OR TO HIDE ION PROBLEMS? MY OPINION: GMAC USED SITUATION TO PROTECT THEMSELVES THANK YOU *TR