NHTSA Complaint #10227923 — 2003 HONDA PILOT

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10227923
Vehicle	2003 HONDA PILOT
Component	SEATS
Date of Incident	April 4, 2008
Date Filed	May 15, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

MY 2003 HONDA PILOT IS AN UNSAFE VEHICLE, BECAUSE THE HEAD RESTRAINTS ON THE FRONT SEATS CAN NOT BE ADJUSTED. THAT IS, THEY MUST STAY DOWN AGAINST THE TOP OF THE SEAT AND CAN NOT BE ADJUSTED TO FIT THE BACK OF YOUR HEAD. HONDA CUSTOMER SERVICE STATED THEY WILL NOT FIX THE PROBLEM BECAUSE THAT IS THE WAY IT IS DESIGNED. THIS MEANS THE VEHICLE IS UNSAFE AND AN IMMEDIATE RECALL SHOULD BE ISSUED. HOW IS IT THAT YOU NEVER DISCOVERED THIS? HONDA SHOULD REPLACE ALL THESE VEHICLES WITH NEW SAFE VEHICLES. THIS PROBLEM MEANS THAT IN A POTENTIAL REAR ENDED ACCIDENT, MY NECK WILL BE BROKEN. I NEED YOUR HELP TO FIX THIS PROBLEM IMMEDIATELY AND ALERT ALL USA CITIZENS THAT HONDA BUILT AN UNSAFE VEHICLE. *TR

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