NHTSA Complaint #10227851 — 2000 FORD EXPLORER VEHICLE SPEED CONTROL:CRUISE CONTROL

Complaint Details

ODI Number	10227851
Vehicle	2000 FORD EXPLORER
Component	VEHICLE SPEED CONTROL:CRUISE CONTROL
Date of Incident	August 18, 2007
Date Filed	May 15, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007. HE IMMEDIATELY CALLED THE DEALER AND WAS INFORMED THAT THE PARTS WOULD BE UNAVAILABLE UNTIL DECEMBER OF 2007. THE DEALER ALSO STATED THAT HE DID NOT HAVE TO HAVE HIS CRUISE CONTROL SWITCH DEACTIVATED. SINCE THAT TIME, THE CONTACT HAS CALLED THE DEALER ON SEVERAL OCCASIONS AND THEY CONTINUE TO STATE THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WOULD NOT PROVIDE ANY INFORMATION REGARDING THE RECALL. THE VEHICLE HAS NOT BEEN REPAIRED. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN.

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