NHTSA Complaint #10227759 — 2003 HONDA PILOT

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10227759
Vehicle	2003 HONDA PILOT
Component	SEATS
Date of Incident	April 4, 2008
Date Filed	May 14, 2008
Mileage	35,425 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

REAR-ENDED. 2003 HONDA PILOT EX: FRONT SEAT HEAD REST IS NON-ADJUSTABLE, AND HITS HEAD ABOUT AN INCH DOWN FROM TOP OF MY HEAD. THERE IS NO CUSHIONING NOR PROTECTION FOR MY HEAD. HONDA CUSTOMER SERVICE STATED THAT IF I TOOK AUTO TO DEALER, DEALER WOULD REPAIR UNDER WARRANTY. DEALER STATED THAT THERE WAS NOTHING THEY CAN DO, THIS IS THE WAY IT IS DESIGNED. THUS THIS IS A DEFECT IN THAT THIS IS A TOTALLY UNSAFE HEAD REST (CONSTRAINT). *TR

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