NHTSA Complaint #10225567 — 2002 MERCURY SABLE

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS issue reported to NHTSA

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Complaint Details

ODI Number	10225567
Vehicle	2002 MERCURY SABLE
Component	SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Date of Incident	April 20, 2008
Date Filed	April 24, 2008
Mileage	73,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE PULLING OUT OF THE DRIVEWAY AT AN UNKNOWN SPEED, THE CONTACT HEARD A RUMBLING SOUND COMING FROM HIS VEHICLE. WHEN HE MADE IT TO THE HIGHWAY, THE VEHICLE SUDDENLY DROPPED TO THE GROUND. THE CONTACT WAS DRIVING 20 MPH AT THE TIME OF FAILURE. HE WAS ABLE TO GET THE VEHICLE OFF THE ROAD AND HAVE IT TOWED TO BILL WILSON'S AUTO BODY SHOP. THE VEHICLE IS CURRENTLY AT THE SHOP BEING REPAIRED AT THE COST OF $570. THE REPAIRS CONSISTS OF A NEW STRUT, SPRING, AND ALIGNMENT. THE FAILURE AND CURRENT MILEAGES WERE 73,000. UPDATE 05/13/08 *BF UPDATED

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