NHTSA Complaint #10224329 — 2003 TOYOTA MATRIX

2003 TOYOTA MATRIX THE VEHICLE ODOMETER CURRENTLY SHOWS 57,108 MILES. ON JANUARY 24TH, THE CLUTCH WENT OUT AND WOULD NOT SHIFT INTO GEAR. THE CAR WAS TOWED ($45) TO OUR MECHANIC AT POLLY'S SHELL IN NASHVILLE AND WE PAID THE FOLLOWING AMOUNT TO HAVE THE CLUTCH REPLACED: CLUTCH SET: $268 ADDITIONAL PARTS: 42 TOW: 45 LABOR: 455 OIL: 38 THE TOTAL BILL WITH OTHER ITEMS CAME TO MORE THAN $900.00. A COPY OF THE ORIGINAL RECEIPT IS ENCLOSED. WHEN WE EXAMINED THE CLUTCH, THE PRESSURE PLATE DISC HAD BROKEN INTO FOUR EQUAL PARTS. IN ADDITION TO OUR REGULAR MECHANIC, OTHER MECHANICS AT POLLY'S COMMENTED THAT THE FACT THE MECHANISM BROKE EQUALLY INTO FOUR PARTS IS OBVIOUSLY THE RESULT OF A MANUFACTURER'S DEFECT SINCE THIS TYPE FRACTURE HAD NOTHING TO DO WITH THE WAY THE VEHICLE WAS DRIVEN. *TR