NHTSA Complaint #10224061 — 2000 FORD WINDSTAR POWER TRAIN:AXLE ASSEMBLY

Complaint Details

ODI Number	10224061
Vehicle	2000 FORD WINDSTAR
Component	POWER TRAIN:AXLE ASSEMBLY
Date of Incident	March 12, 2008
Date Filed	April 10, 2008
Mileage	57,620 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

I OWN A 2000 FORD WINDSTAR PURCHASED BRAND NEW FROM KISTLER FORD IN TOLEDO. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND HAS BEEN UP TO DATE WITH THE MAINTENANCE WORK ACCORDING TO THE MANUFACTURER'S RECOMMENDATIONS. ON MARCH 12, 2008 I WAS TRAVELING ON HOLLAND-SYLVANIA ROAD NEAR CENTRAL AVENUE IN TOLEDO, OHIO WHEN MY REAR AXLE BROKE. THIS IS A HEAVY TRAFFIC AREA AND COULD HAVE RESULTED IN A SERIOUS ACCIDENT. I PULLED OVER AND HAD THE VEHICLE TOWED TO MIDAS MUFFLER. MIDAS REPLACED THE AXLE WITHIN SEVERAL DAYS AT A TOTAL COST OF $912.69. ATTEMPTS TO HAVE THIS ISSUE REMEDIED WITH FORD AND KISLTER FORD WERE DENIED FOR WANT OF WARRANTY. FORD MECHANICS HAVE INFORMED ME THAT THIS IS CLEARLY A DEFECT WHICH THE MANUFACTURER SHOULD BE RESPONSIBLE FOR. *TR

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