NHTSA Complaint #10223810 — 2002 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE

Complaint Details

ODI Number	10223810
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	December 26, 2007
Date Filed	April 9, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

2002 CRACK ON HATCHBACK PANEL UNDER REAR WINDOW. ON DECEMBER 26, 2007 I WENT INTO MY GARAGE AND NOTICED 2 CRACKS, ONE ON EACH SIDE OF THE FORD EMBLEM, EACH ABOUT 3 TO 4 INCHES LONG. I KNOW FOR SURE THEY WERE NOT THERE THE NIGHT BEFORE BECAUSE WE HAD TAKEN SOME PACKAGES OUT OF THE HATCHBACK, AND THERE WERE NO CRACKS. IT IS EVIDENT THAT THE 2002 FORD EXPLORER HAS A FAULTY MANUFACTURED HATCHBACK. WHEN I SEARCHED THIS PROBLEM ON THE WEB, IT WAS SURPRISING TO FIND OUT THAT IT HAD THE HIGHEST AMOUNT OF COMPLAINTS THAN ANY OTHER EXTERIOR COMPLAIN. THIS IS AN ACCIDENT WAITING TO HAPPEN. ONCE THE CRACKS RUN DOWN TO THE BOTTOM OF THE PANEL THERE IS BIG POTENTIAL THAT THE WINDOW WILL FALL OUT. THIS LEAVES THE WINDOW AT RISK TO FALL OUT AND INJURE SOMEONE. *TR

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