NHTSA Complaint #10223606 — 2003 KIA SORENTO ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10223606
Vehicle	2003 KIA SORENTO
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 28, 2008
Date Filed	April 7, 2008
Mileage	66,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	SC

Consumer Description

TL*THE CONTACT OWNS A 2003 KIA SORENTO. WHILE DRIVING 60 MPH, THE VEHICLE FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THEY WOULD HAVE TO DISASSEMBLE THE ENGINE AT THE COST OF $861. THE DEALER REPLACED THE HEAD GASKETS, WATER PUMP ASSEMBLY, AND THE COOLANT TANK RESERVOIR. THE TOTAL REPAIR COST WAS $1,691. AFTER RETURNING HOME, THE CONTACT HAD TO TAKE THE VEHICLE TO HIS LOCAL DEALER TWO WEEKS LATER AND THEY STATED THAT THEY WOULD HAVE TO DISASSEMBLE THE ENGINE IN ORDER TO LOCATE THE FAILURE. THE DEALER IDENTIFIED WARPED CYLINDERS AS BEING THE FAILURE COMPONENT, AND THE HEAD GASKETS, PUMP ASSEMBLY, AND THE COOLANT TANK RESERVOIR WERE REPLACED AGAIN. THE VEHICLE IS CURRENTLY AT THE DEALER BEING REPAIRED. THE FAILURE MILEAGE WAS 66,400 AND CURRENT MILEAGE IS 66,800. THE COOLANT RESERVOIR LEAKED WHICH CAUSED THE VEHICLE TO OVERHEAT. UPDATED 05/13/08. *JB

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