NHTSA Complaint #10450958 — 2003 KIA SORENTO ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10450958
Vehicle	2003 KIA SORENTO
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 7, 2012
Date Filed	March 9, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

2003 KIA SORENTO. CONSUMER STATES BOLT LOOSENED WHILE DRIVING *TGW THE CONSUMER STATED WHILE DRIVING, THE BRAKE AND BATTERY LIGHT ILLUMINATED. THE CONSUMERS HUSBAND SOON DISCOVERED IT WAS DIFFICULT TO TURN THE STEERING WHEEL. HER HUSBAND WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. AS HE EXAMINED THE VEHICLE, HE TOUCHED A BOLT, WHICH WAS EXTREMELY HOT, AND IT WAS THE SAME BOLT THAT WAS RECALLED, WHICH HAD BECOME LOOSE AGAIN. THE VEHICLE WAS TOWED TO THE DEALER. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A NEW ENGINE AT A COST OF $6,000 EVEN THOUGH THERE WAS NO DAMAGE TO THE REST OF THE ENGINE. THE CONSUMER WANTED THE BOLT TO BE RE-THREADED. THE DEALER ADVISED THE CONSUMER, THEY DID NOT HAVE THE EQUIPMENT, TO PERFORM THE RE-THREAD OF THE BOLT, BUT INSTEAD OF NEEDING A NEW ENGINE, THEY COULD REPLACE THE CRANKSHAFT AT A COST OF $3,500. *JB

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