NHTSA Complaint #10223496 — 2004 PONTIAC GRAND AM ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

Complaint Details

ODI Number	10223496
Vehicle	2004 PONTIAC GRAND AM
Component	ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Date of Incident	April 4, 2008
Date Filed	April 6, 2008
Mileage	46,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

SECURITY SYSTEM FAILURE...NO WARNING. SECURITY LIGHT ON AS I WENT TO WORK. THE CAR SAT ALL DAY...THEN IT WOULDN'T START. THE CAR DOES NOT RECOGNIZE MY KEYS. IN DOING SOME RESEARCH I HAVE FOUND THAT THIS IS A MAJOR PROBLEM FOR ALL GRAND AMS, NOT JUST FOR 2004 MODELS. WHY DOES PONTIAC CONTINUE TO USE DEFECTIVE PASSLOCK SYSTEMS IN THEIR CARS. COST TO REPAIR RUNS APPROXIMATELY 450.00. IN MY RESEARCH I HAVE FOUND THAT EVEN AFTER IT IS "FIXED" IT CAN AND DOES HAPPEN AGAIN. I WOULD THINK THAT PONTIAC SHOULD QUIT USING THEM AND PUTTING THEM ON THEIR CARS, OR PAY FOR THE REPAIRS SINCE THEY KNOW IT IS BAD AND GOING TO GO BAD OVER AND OVER AGAIN. IT ISN'T LIKE THE CAR IS A BMW OR ROLLS OR SOMETHING. I FOR ONE COULD LIVE WITHOUT THE PASSLOCK SECURITY SYSTEM. *TR

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