NHTSA Complaint #10222064 — 2002 CHEVROLET TRAILBLAZER

I PURCHASED A 2002 CHEVROLET TRAILBLAZER FROM YOUNGER TOYOTA IN HAGERSTOWN, MD ON MAY 12, 2007. APPROXIMATELY A WEEK AND A HALF AFTERWARDS, I CONTACTED THE SALESMAN THAT SOLD US THE VEHICLE, PHIL YOUNG, COMPLAINING THAT THE TRANSMISSION WAS MAKING A NOISE AND THE VEHICLE WASN'T SHIFTING CORRECTLY. HE TOLD ME TO BRING IT IN TO THE SERVICE DEPARTMENT. MY HUSBAND (NOT CAR SAVVY) SAID THAT THE NOISE WAS COMING FROM THE UNDERSIDE OF THE TRAILBLAZER AND FELT IT MIGHT BE THE BRAKES CAUSING THE NOISE AND JERKING. I STUCK TO MY GUNS THAT IT WAS THE TRANSMISSION AND WANTED IT REPAIRED WHILE IT STILL HAD THE 30 DAY WARRANTY. YOUNGER DENIED IT WAS THE TRANSMISSION AND NOTED MY HUSBAND'S THEORY OF THE BRAKES, BUT NOTHING ABOUT MY COMPLAINT CONCERNING THE TRANSMISSION. THE TRAILBLAZER WAS TAKEN BACK 2 OR 3 MORE TIMES TO THE SERVICE DEPARTMENT, WE DEMANDED THEY FIX IT. THE TRAILBLAZER SAT IN THEIR LOT FOR THREE WEEKS BECAUSE WE WOULD TEST DRIVE IT AND BRING IT RIGHT BACK STATING THAT THE PROBLEM WAS STILL THERE. ON OR AROUND JANUARY 14, 2008 THE TRAILBLAZER BROKE DOWN IN CHARLESTOWN, WV. WE TOOK IT BY CREAMERS AUTOMOTIVE, THEY ASKED WHAT THE SYMPTOMS WERE AND THE MECHANIC DROVE AROUND THE BLOCK WITH ME, INSTANTLY STATED THAT IT WAS THE SUNSHELL IN THE TRANSMISSION AND THAT THEY HAD SOMEONE IN EARLIER THAT WEEK WITH THE SAME PROBLEM. THEY HAD PURCHASED THEIR VEHICLE AT YOUNGER AUTOMOTIVE AS WELL AND THEY DENIED THE TRANSMISSION PROBLEMS AND WOULDN'T NOTE IT ON THEIR PAPERWORK AS WELL. IN MY RESEARCH OF THIS PROBLEM, I FOUND IT TO BE VERY WIDESPREAD, THERE ARE HUNDREDS OF COMPLAINTS ON ONE WEBSITE ALONE. THE SUNSHELL IS A FAULTY PART THAT SHOULD BE RECALLED BY GM. SOMEONE IS GOING TO BE HURT OR EVEN KILLED IF THIS ISN'T TAKEN CARE OF IMMEDIATELY. GM IS FULLY AWARE OF THIS PROBLEM, THERE HAVE BEEN HUNDREDS, MAYBE EVEN THOUSANDS OF COMPLAINTS ON THIS PARTICULAR VEHICLE AND SHOULD TAKE OWNERSHIP OF A PRODUCT THEY PRODUCE AND SELL. *TR