NHTSA Complaint #10220014 — 2002 FORD EXPLORER ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10220014
Vehicle	2002 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING
Date of Incident	March 3, 2008
Date Filed	March 4, 2008
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 25 MPH, THE CONTACT HEARD A HOWLING SOUND COMING FROM THE ENGINE COMPARTMENT. HE IGNORED THE SOUND AND DID NOT TAKE THE VEHICLE TO THE DEALER. THE FOLLOWING DAY, WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD NOT SHIFT INTO GEAR PROPERLY AND HESITATED. THE DAY AFTER THAT NONE OF THE GEARS WOULD SHIFT AND THE VEHICLE LOST ALL TORQUE POWER. THE VEHICLE WAS TOWED TO AN AUTO SHOP AND THE MECHANIC STATED THAT THERE WAS TRANSMISSION FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 140,000.

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