NHTSA Complaint #10219561 — 2003 FORD EXPLORER

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10219561
Vehicle 2003 FORD EXPLORER
Component POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident
Date Filed
Mileage 78,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State MO

Consumer Description

TRANSMISSION WAS FINE AND THEN IT STARTED HAVING TROUBLE SWITCHING FROM 1ST TO 2ND GEAR. NEXT THING THE OD LIGHT STARTED FLASHING SO I DECIDED TO TAKE IT TO THE DEALER. BY THE TIME I GOT THERE THE SERVICE ENGINE SOON LIGHT CAME ON. THEY DID A COMPUTER CHECK ($90 COST) ON IT AND RECOMMENDED TO INSTALL A REMANUFACTURED UNIT FOR $3829. AFTER SOME MORE RESEARCH, I DECIDED TO TAKE IT TO AAMCO. THEY WENT BEYOND THE COMPUTER CHECK AND DISCOVERED THAT THE 2ND SERVO PISTON WAS BROKEN AND THE OD SERVO PISTON ALSO RECOMMENDED TO BE REPLACED ALONG WITH THE TORQUE CONVERTER BECAUSE THERE HAVE BEEN SO MANY PROBLEMS WITH THEM. IN THE END, THE COST WILL BE $2043. *TR

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