NHTSA Complaint #10218009 — 2008 SUBARU OUTBACK

EXTERIOR LIGHTING:HEADLIGHTS issue reported to NHTSA

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Complaint Details

ODI Number	10218009
Vehicle	2008 SUBARU OUTBACK
Component	EXTERIOR LIGHTING:HEADLIGHTS
Date of Incident	November 26, 2007
Date Filed	February 14, 2008
Mileage	3,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VT

Consumer Description

WE PURCHASED A 2008 SUBARU OUTBACK IN OCT. 07 AND DISCOVERED A PROBLEM WITH THE HEADLIGHTS AFTER DAYLIGHT SAVING TIME WENT INTO EFFECT. THE HEADLIGHTS ARE TOTALLY INEFFECTIVE ON BACK ROADS WITH HILLY TERRAIN. VISIBILITY CAN BE LIMITED TO AS LITTLE AS 20 FEET AT TIMES. AFTER SPEAKING TO THE DEALER AND A SUBARU REGIONAL REP. WE WERE TOLD TO "DEAL WITH IT" AS THE VEHICLE MEETS MANUFACTURER SPECIFICATIONS. OUR CONCERN IS THE DANGER NOT ONLY TO HUMANS BUT THE WILDLIFE THAT LIVE IN THIS AREA. WE HAVE TRIED TO PURSUE THE LEMON LAW BUT CONTINUE TO HIT ROADBLOCKS AND HAVE NOT BEEN SUCCESSFUL. WE WILL PROBABLY TRADE THE VEHICLE AND CUT OUR LOSSES BEFORE WE CAUSE INJURY TO OURSELVES OR OTHERS. *TR

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