NHTSA Complaint #10217739 — 2002 FORD EXPLORER FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Complaint Details

ODI Number	10217739
Vehicle	2002 FORD EXPLORER
Component	FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Date of Incident	February 10, 2008
Date Filed	February 11, 2008
Mileage	142,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

2002 FORD EXPLORER FUEL FILTER REPLACEMENT FIRE HAZARD. FUEL LINE RETAINING CLIPS (50 CENT PART) ARE ONLY AVAILABLE FROM FORD IN A $200 FUEL LINE ASSEMBLY. NOT USING THESE CLIPS CAUSES TO MUCH SLACK IN THE FUEL LINE TO FILTER CONNECTION. THEIR INTENT TO ROPE THE CONSUMER INTO A $200 PURCHASE MAY CAUSE ALTERNATE, READ:UNSAFE SOLUTIONS BY THE CUSTOMER. THE FEELING IS THAT FORD IS EXTREMELY NEGLIGENT IN NOT MAKING THESE 'LOCKING R-CLIPS' AVAILABLE SEPARATELY AT THE DEALERSHIP PARTS COUNTER, OR IN THE AFTERMARKET FOR THE REPLACEMENT OF A REGULAR MAINTENANCE ITEM. (FUEL FILTER). FORD HAS BEEN CONTACTED TWICE REGARDING THIS OVERSIGHT ON THEIR PART AND REFUSE TO OFFER THE CLIPS BY THEMSELVES. *TR

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