NHTSA Complaint #10217550 — 2002 DODGE INTREPID

I WAS DRIVING MY CAR AND NOTICED THERE WAS NOT HEAT. THE FAN WAS BLOWING, BUT THE AIR WAS NOT WARM. THE DAY BEFORE, THE CAR WAS RUNNING FINE. I PULLED OVER AND CALLED MY HUSBAND IMMEDIATELY. I ASKED ME IF THERE WERE ANY NOISES, SMOKE, STRANGE SMELLS, AND IF THE TEMPERATURE WAS FINE. I SAID NO TO ALL AND THAT THE TEMPERATURE WAS FINE. HE SAID TO DRIVE A LITTLE FURTHER AND SEE. I DROVE NOT EVEN 1/2 MILE DOWN THE ROAD (MYSELF AND MY DAUGHTER WERE IN THE MIDDLE OF NOWHERE) AND NOTICED SMOKE. I PULLED OVER AND CALLED MY HUSBAND AGAIN. HE ASKED ME IF THERE WAS ANY WATER COMING OUT OF THE EXHAUST, NO THERE WAS NOT. HE ASKED ME TO LOOK UNDER THE HOOD AND CHECK THE WATER/ANTIFREEZE RESERVOIR. THE RESERVOIR WAS EMPTY. HE CAME OUT IMMEDIATELY AND BY THE TIME HE GOT THERE, THE MOTOR WAS ALL COOLED DOWN. HE PUT 2 GALLONS OF WATER IN THE RESERVOIR, WHICH SEEMED TO DISAPPEAR. HE CHECKED THE OIL, AND THERE WAS WATER IN IT. THERE WAS NOT WARNING! I HAVE MAINTAINED MY CAR WELL AND HAVE HAD 90% OF ALL MY WORK DONE AT THE DEALERSHIP WHERE I BOUGHT IT. I HAVE DONE ALL THE RECOMMENDED WORK WHEN THEY HAVE WORKED ON MY CAR. I EVEN HAD THE RADIATOR FLUSHED, TRANSMISSION FLUSHED, AND THE SERPENTINE BELT REPLACED BECAUSE THEY SAID IT NEEDED IT. *TR