NHTSA Complaint #10269402 — 2002 DODGE INTREPID ENGINE AND ENGINE COOLING:COOLING SYSTEM

Complaint Details

ODI Number	10269402
Vehicle	2002 DODGE INTREPID
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	September 4, 2008
Date Filed	May 19, 2009
Mileage	63,706 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

A/C EVAPORATOR, AC RECEIVER DRYER, HEATER CORE HAD TO BE REPLACED FOR MY 2002 DODGE INTREPID. THE CAR HAD LESS THAN 64,000 MILES ON IT. THE REPAIR WAS EXTENSIVE AS THE STEERING WHEEL AND DASH BOARD HAD TO BE PULLED OUT. HOURS OF LABOR APPRX= 8. THIS WAS A PROBLEM DESCRIBED IN THE TECHNICAL SERVICE BULLETIN # 2400204A. APPARENTLY THIS PART HAS A HISTORY OF FAILURE. COST OF REPAIR WAS 897.00. THE MAIN REASON FOR THIS REPAIR IS BECAUSE THE AIR CONDITIONER STOPPED WORKING. I REALLY THOUGHT WE SHOULD OF BEEN REIMBURSED BY CHRYSLER FOR THIS REPAIR AS IT WAS SO EXTENSIVE, AND THERE WAS SO MANY OTHER COMPLAINTS PERTAINING TO THIS PART. I RESEARCHED SILENT WARRANTIES ON THIS PROBLEM BUT COULD NOT REALLY TURN UP ANYTHING TO HELP. *TR

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