NHTSA Complaint #10217102 — 2002 BUICK LESABRE

POWER WINDOW FAILURE ON 2002 BUICK LESABRE. I OWN A 2002 BUICK LESABRE WHICH I PURCHASED NEW. I ALSO PURCHASED AN EXTENDED SERVICE WARRANTY FROM GENERAL MOTORS WHEN I PURCHASED THE VEHICLE IN AUGUST, 2002. JUST AS THE VEHICLE TURNED 2 YEARS OLD, THE POWER WINDOWS STARTED FAILING ONE BY ONE. TO DATE I HAVE REPLACED THREE OF THE WINDOW MOTORS AND ONE HAS NOW FAILED FOR THE SECOND TIME. IT SEEMS THAT GM SHOULD BE VERY AWARE OF THIS PROBLEM WITH DEFECTIVE WINDOW MOTORS SINCE I HAVE BEEN FINDING MANY COMPLAINTS ON THE INTERNET, AND I HAVE ALSO SPOKEN TO OTHER BUICK OWNERS. I AM ALSO BEING TOLD THAT EVEN THOUGH MY CAR HAS LESS THAN 55000 MILES ON IT MY EXTENDED WARRANTY EXPIRED IN AUGUST 2007. (IT RAN CONCURRENTLY WITH THE BUMPER TO BUMPER FOR THREE YEARS). THE COST OF THE WINDOW REPAIR IS APPROXIMATELY $600.00 PER WINDOW. THE DEALERSHIP HAS FINALLY AGREED TO GIVE THE PARTS AND I PAY FOR REPAIR, ($120.00), WHICH IS STILL A LOT OF MONEY FOR SHODDY WINDOWS. I HOPE YOU ARE ABLE TO DO SOMETHING SO THAT GM WILL GIVE US A PERMANENT FREE FIX TO THIS PROBLEM. *TR