NHTSA Complaint #10214309 — 2002 FORD EXPLORER ELECTRICAL SYSTEM

Complaint Details

ODI Number	10214309
Vehicle	2002 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	June 28, 2007
Date Filed	January 9, 2008
Mileage	95,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IN

Consumer Description

THIS 2002 FORD EXPLORER EDDIE BAUER ABRUPTLY STOPS WHILE DRIVING AT ANY SPEED WITHOUT ANY NOTICE OR INDICATION THAT THE IGNITION WILL FAIL TO KEEP THE CAR RUNNING. THIS CAR HAS BEEN TO TWO FORD DEALERSHIPS AND ONE REPUTABLE AND ESTABLISHED INDEPENDENT AUTOMOTIVE REPAIR SHOP. THIS CAR WAS AT A TOYOTA DEALERSHIP FOR ALMOST 30 DAYS AND THIS CAR WAS RETURNED TO ME WITH THIS POTENTIALLY FATAL DEFECT STILL UNDIAGNOSED. NONE OF THE AFOREMENTIONED DEALERSHIPS COULD DETERMINE THE TRUE UNDERLYING PROBLEM. AT THE TOYOTA DEALERSHIP A BRAND NEW STARTER WAS INSTALLED BECAUSE OF A NO START CONDITION SHOWING NO POWER TO THE STARTER AND BLOWN FUSES FOR THE INJECTORS, FUEL PUMP, AND THE COMPUTER. THE SAME DEFECT SHOWED ITSELF ONE DAY LATER AFTER TRAVELING OVER 70 MILES WITH NO SIGN OF FAILURE. *TR

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