NHTSA Complaint #10213997 — 2001 DODGE RAM QUAD CAB

CRACKED DASH-WE PURCHASED OUR 2001 DODGE RAM 1500 4X4 QUAD CAB USED IN OCT 2003 WITH LESS THAN 46,000 MILES ON ODOMETER. WHEN WE PURCHASED THE TRUCK THE CUP HOLDER WAS NOT CLOSING PROPERLY AND WE ASKED THE DEALERSHIP TO ADJUST IT. THEY DID BUT IT STILL DID NOT CLOSE PROPERLY OR HANG PROPERLY AND WAS NOT USABLE AS IS. CUP HOLDER FELL COMPLETELY OFF WITHIN ABOUT 3 MONTHS ALTHOUGH WE COULDN'T USE IT MUCH. OUR DASH BEGAN TO CRACK WITHIN THE SAME TIME OF PURCHASING THE TRUCK AND NOW THE BEZEL IS CRACKED SO BADLY IS IT FALLING IN. WE ARE LOOKING INTO PURCHASING A BEZEL NOW BECAUSE IT IS JUST SO BAD NOW. WHEN THE TRUCK WAS PURCHASED THE DASH HAD A RATTLING THAT WE COULDN'T FIGURE OUT, IT IS OBVIOUSLY THE BAD DASH BEZEL DESIGN. WE DID PURCHASE A NEW CUP HOLDER WHEN FIXING IT DIDN'T WORK ANYMORE. I DO NOT HAVE THE OLD CUP HOLDER BUT I CAN TELL YOU THE HINGES BROKE COMPLETELY OFF OF IT. MY HUSBAND PUT NEW SCREWS IN AND TRIED TO SAVE IT BEFORE WE FINALLY BOUGHT A NEW ONE. THE DASH BEZEL WILL BE AVAILABLE AND I BELIEVE THE PIECES WILL BE INSIDE(SOMEWHERE)THE WIRING OF THE TRUCK. I AM SO DISSATISFIED BY THIS CHEAP FRAGILE PLASTIC IN MY DASH. OH, AND MY GLOVE BOX IS NOW ACTING UP AND I OPEN THAT EXACTLY ONCE A YEAR TO CHANGE INFORMATION LIKE INSURANCE, REGISTRATION, ETC. GUESS I WILL BE BUYING A NEW GLOVE BOX SOMETIME TOO. *TR