NHTSA Complaint #10212433 — 2002 FORD TAURUS

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10212433
Vehicle	2002 FORD TAURUS
Component	STRUCTURE
Date of Incident	December 20, 2007
Date Filed	December 20, 2007
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHEN I PURCHASED THE CAR, THE LOW SETTING ON THE BLOWER MOTOR DIDN'T WORK. I HAD THE RESISTOR REPLACED, AND THE MOTOR WORKED FOR A WHILE. THEN I NOTICED WATER ON THE PASSENGER SIDE FLOORBOARD. WATER WAS ENTERING THE PASSENGER SIDE, BEHIND THE DASHBOARD, THROUGH A LEAK NEAR THE AIR INTAKE OF THE BLOWER MOTOR. THE WATER HAS RUSTED THE BLOWER MOTOR, CAUSING IT TO BLOW THE MOTOR RESISTORS AND SHORT OUT THE MOTOR. IT HAS ALSO CAUSED WATER DAMAGE ON THE PASSENGER SIDE FLOOR. I HAD TO TAKE THE VEHICLE TO THE DEALER TO HAVE THE LEAK SEALED AND THE BLOWER MOTOR REPLACED. I AM CURRENTLY WAITING FOR THE WORK TO BE DONE, SO I DON'T HAVE AN IDEA OF WHAT IT WILL COST YET. I WILL REQUEST THAT THEY RETURN THE OLD BLOWER MOTOR TO ME. *TR

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