NHTSA Complaint #10210675 — 2002 FORD ESCAPE

THIS WILL BE THE SECOND TIME I HAVE TO REPLACE THE BRAKE PADS AND ROTORS, NOT TO MENTION THAT FROM DAY ONE MY WHEELS HAVE BEEN COVERED IN BLACK DUST FROM THE BRAKES, AND IM TOLD THIS IS NORMAL. THE MAJOR PROBLEM HAS BEEN THE TRANSMISSION. I CAN NOT TELL YOU HOW MANY TIMES I'VE TAKEN IT IN TO BE LOOKED AT AND CALLED AND COMPLAINED TO FORD WITH NO HELP AT ALL. SINCE DAY ONE (MY CAR WAS BRAND NEW) THE AUTOMATIC TRANSMISSION MADE NOISES AS THOUGH IT WAS STUCK WHEN IT SHOULD BE SMOOTHLY SHIFTING GEARS. EACH TIME I TOOK IT IN NOONE HEARD ANYTHING...UNTIL MY WARRANTEE WAS UP THEN THINGS WERE HEARD. LETS SEE I'VE PAID FOR ENGINE FLUSHES, SPARK PLUG CHANGES, FLUID CHECKS, RESET CALIBRAITONS, I'VE NEVER MISSED AN OIL OR FILTER CHANGE AND IT PROGRESSIVELY IS GETTING WORSE. I'VE READ LOTS OF OTHER COMPLAINTS FROM FORD OWNERS REGARDING THE SAME PROBLEM. SO IF WE ALL ARE HAVING THE SAME ISSUE, WHY ISN'T FORD HELD ACCOUNTABLE TO FIX THIS??????? *TR