NHTSA Complaint #10210273 — 2004 FORD EXPLORER SUSPENSION:REAR

Complaint Details

ODI Number	10210273
Vehicle	2004 FORD EXPLORER
Component	SUSPENSION:REAR
Date of Incident	September 25, 2004
Date Filed	November 29, 2007
Mileage	23 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE ACCELERATING FROM A STOP OR ATTEMPTING TO MAKE A RIGHT OR LEFT TURN AT VARIOUS SPEEDS, THE VEHICLE VIBRATED AS IF SOMETHING WAS RUBBING IN THE REAR. THE VEHICLE HAS BEEN TAKEN TO THE DEALER TWICE REGARDING THIS FAILURE. THE DEALER IS CURRENTLY STATING THAT THE VEHICLE HAS REAR SUSPENSION FAILURE IN THE CLUTCH PACK. THE VEHICLE HAS A TSB 06-4-4 FOR THIS FAILURE. THE CURRENT MILEAGE WAS 79,900 AND FAILURE MILEAGE WAS 23.

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