NHTSA Complaint #10210251 — 2004 CHRYSLER PACIFICA

I PURCHASED MY '04 PACIFICA USED WITH 44K MILES ON IT. THE DAY AFTER BUYING THE VEHICLE THE FUEL GAUGE DROPPED FROM HALF TANK TO COMPLETELY EMPTY THEN WOULD BOUNCE BACK TO HALF FULL. IT DID IT SEVERAL MORE TIMES AND WHEN I RETURNED IT TO THE LOCAL DEALER IT WAS PURCHASED FROM THEY WERE UNABLE TO FIND ANY PROBLEMS AND THERE WERE NO DIAGNOSTIC CODES SET BY THIS ENCOUNTER. THE VEHICLE WHEN FOR A FEW WEEKS WITHOUT HAVING IT HAPPEN AGAIN BUT I WAS SURE TO KEEP THE TANK NEARLY FULL. YET WITHIN THE LAST WEEK IT BEGAN DOING IT AGAIN WITH MUCH MORE FREQUENCY. I DID SOME ON LINE RESEARCH AND CAME UP WITH A RECALL ON THE SENDING UNITS AND WHEN I CALLED A CHRYSLER DEALERSHIP ASKING ABOUT THE RECALL AND GIVING THE SERVICE PERSON MY VIN I WAS TOLD THERE WAS NO INFO MATCHING MY VIN. SO I WENT BACK TO MY PURCHASING DEALER AND WHEN I BROUGHT THE CAR IN I WAS TOLD THAT IT WAS A FUEL SENSOR AND THAT IT WOULD BE TAKEN CAR OF. SO AFTER HAVING NO USE OF MY CAR FOR A FEW DAYS I PICKED IT UP THIS EVENING THINKING IT WAS REPAIRED AND LOW AND BEHOLD I WAS BARELY OUT OF THE DEALERS LOT AND THE SAME FUEL GAUGE ISSUES ARE ONCE AGAIN OCCURRING. I FIND IT HARD TO BELIEVE THAT MY PARTICULAR PACIFICA ISN'T EXPERIENCING THE SAME ISSUES THAT ARE PART OF THE RECALL INFO THAT I WAS ABLE TO GET ONLINE. I FEEL THAT CHRYSLER IS DOING A DISSERVICE TO IT'S CUSTOMERS BY NOT TAKING CARE OF THIS PROBLEM SEEING AS IT APPEARS TO BE A LARGE SCALE PROBLEM FROM WHAT I HAVE BEEN SEEING ONLINE. *TR