NHTSA Complaint #10228824 — 2004 CHRYSLER PACIFICA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10228824
Vehicle	2004 CHRYSLER PACIFICA
Component	SUSPENSION
Date of Incident	May 20, 2008
Date Filed	May 24, 2008
Mileage	46,067 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

VEHICLE WAS MAKING A CLUNKING NOISE AT ACCELERATION, VEHICLE WAS ALSO MAKING NOISES THAT SOUNDED LIKE THE SHOCKS NEEDED TO BE REPLACED. DEALERSHIP TOLD ME THAT THE BOTH LOWER CONTROL ARMS WERE BROKEN AND NEEDED TO BE REPLACED ALONG WITH THE FRONT AND REAR MOTOR MOUNTS. AFTER THIS WAS DONE 2 DAYS LATER VEHICLE CHECK ENGINE LIGHT CAME ON DEALERSHIP HAS TOLD ME THAT THE EMISSION PUMP AND SOLENOID HAS FAILED - THE EMISSION PUMP WAS JUST REPLACED IN NOVEMBER 2007. FROM REVIEWING THE WEBSITE IT LOOKS LIKE CHRYLSER NEEDS TO TAKE RESPONSIBILITY FOR SERVICE. I HAVE ASKED THEM FOR ALL OF MY PARTS THAT THEY ARE REMOVING FROM MY VEHICLE SINCE I NO LONGER TRUST THE DEALERSHIP AND WILL BE LOOKING FOR AN OUTSIDE MECHANIC TO SERVICE MY CAR. MG *TR

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