NHTSA Complaint #10210174 — 2004 TOYOTA TUNDRA

TL*THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V013000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER STATED THAT IT WOULD TAKE THREE MONTHS TO GET REPAIRED BECAUSE THE PARTS WERE ON BACK ORDER. IT HAS NOW BEEN NINE MONTHS AND THE DEALER WILL NOT RETURN HIS PHONE CALLS. HE ATTEMPTED TO FILE A COMPLAINT WITH THE MANUFACTURER, BUT THEY GAVE HIM AN INCORRECT TELEPHONE NUMBER. HE STATED THAT THE VEHICLE VIBRATES TERRIBLY WHEN THE BRAKES ARE APPLIED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 34,600.