NHTSA Complaint #10208879 — 2004 LEXUS RX330

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10208879
Vehicle	2004 LEXUS RX330
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	August 15, 2007
Date Filed	November 14, 2007
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

IN HEAVY RAIN, WITH DEFOGGER TURNED ON TO KEEP WINDOWS CLEAR, IF THE CAR HITS A LARGE PUDDLE, THE AC SHUTS DOWN AND THE DEFROSTER STARTS BLOWING HOT, MOIST AIR. ALL WINDOWS FOG OVER IMMEDIATELY. NO WAY TO CONTINUE DRIVING. AC CAN ONLY BE RESTARTED BY TURNING IGNITION OFF THEN BACK ON. THIS HAPPENED ON LOCAL ROADS SEVERAL TIMES, THEN IN MID AUGUST 2007, IT HAPPENED ON THE INTERSTATE AT APPROXIMATELY 70 MPH. I HAD TO PULL OVER TO THE GRASS MEDIAN BY ROLLING DOWN THE DRIVERS WINDOW AND STICKING MY HEAD OUT INTO THE RAIN. AFTER TURNING IGNITION OFF AND ON, THE DEFROSTER WORKS AGAIN. LEXUS DEALER REPORTS THAT THIS IS NORMAL OPERATION DESIGNED TO PROTECT THE ENGINE IN CASE THE AC COMPRESSOR LOCKS UP. THEY REFUSE TO CORRECT THE SITUATION. I NO LONGER DRIVE THE CAR IN THE RAIN. THIS IS AN EXTREME SAFETY HAZARD. *TR

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