NHTSA Complaint #10206503 — 2002 VOLKSWAGEN JETTA POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10206503
Vehicle	2002 VOLKSWAGEN JETTA
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	September 20, 2007
Date Filed	October 22, 2007
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

I HAVE A 2002 VW JETTA GL 2.0. IT ONLY HAS 83,000 MILES ON IT AND THE TRANSMISSION IS ACTING UP ON IT ALREADY. WHEN I TOOK IT TO THE DEALERSHIP THE ONLY SUGGESTION THEY COULD GIVE ME IS TO REPLACE THE TRANSMISSION($3K - $6K) I HAVE READ THAT THERE HAVE BEEN MULTIPLE PROBLEMS WITH THE 2002 MODEL YEARS PERTAINING TO THE TRANSMISSION. MINE WON'T SHIFT FROM PARK INTO REVERSE, I HAVE TO GO FROM PARK TO DRIVE, LET IT SHIFT, THEN FROM DRIVE TO REVERSE, AND THAT SOMETIMES TAKES THREE OR FOUR TRIES. WHILE DRIVING IF I AM AT A STOP LIGHT, WHEN I BEGIN TO ACCELERATE, THERE IS A PAUSE BETWEEN WHEN I PRESS THE ACCELERATOR AND THE GIANT LUNGE FORWARD THE CAR MAKES AS IT SHIFTS INTO GEAR. IT ALSO SHIFTS VERY HARD BETWEEN ALL GEARS WHILE DRIVING. *JB

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