NHTSA Complaint #10206402 — 2000 MERCURY SABLE

BROKEN FRONT AND REAR SPRINGS ON MERCURY SABLE 4 DOOR CAR. THE FRONT SPRINGS BROKE FIRST AND WAS VERY EXPENSIVE TO REPAIR AND IF THE BROKEN SPRING HAD IT THE TIRE I WOULD HAVE CRASHED ON THE FREEWAY. THE REAR SPRING BROKE LAST WEEK AND DID DESTROY THE TIRE AND AGAIN MY LIFE WAS THREATEN BY A CRASH. FORD ONLY RECOGNIZED THAT THEY WOULD PLACE SPRING GUARDS ON THE FRONT SPRINGS TO SAVE THEY RESPONSIBILITY FROM HAVE FRONT TIRES DESTROYED AND KILLING DRIVERS. FORD WILL NOT ADMIT THEY HAVE A PROBLEM; I SPENT ONE HALF HOUR ON THE PHONE WITH THEM AT THE CORPORATE OFFICE THIS WEEK. BECAUSE MY CAR IS OLDER THAN 5 YEARS, THEY WILL NOT EVEN EXTEND ANY CONSIDERATION FOR THE HUGE REPAIR COSTS INCLUDING NEW TIRES THAT WERE DESTROYED. I HAVE OWNED MANY CARS THE LAST FORTY YEARS AND WAS A LICENSED MASTER AUTO MECHANIC IN THE STATE OF MICHIGAN AND ALSO A VOC. ED TEACHER IN POWER MECHANICS ( AUTOMECHANICS) . THIS IS A VERY SERIOUS PUBLIC ISSUE AND WHEN TIRES ARE RUINED BY THE BROKEN SPRINGS THE CAR WILL GO OUT OF CONTROL ! *TR