NHTSA Complaint #10206011 — 2002 VOLKSWAGEN PASSAT

EXTERIOR LIGHTING:HEADLIGHTS issue reported to NHTSA

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Complaint Details

ODI Number	10206011
Vehicle	2002 VOLKSWAGEN PASSAT
Component	EXTERIOR LIGHTING:HEADLIGHTS
Date of Incident	October 10, 2007
Date Filed	October 17, 2007
Mileage	35,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT. THE CONTACT NOTICED THAT THE HEADLIGHTS WERE NOT WORKING. SHE TOOK THE VEHICLE TO THE DEALER AND THEY INFORMED HER THAT THE BULBS WERE BURNED OUT AND THE PASSENGER SIDE HEADLIGHT HARNESS MELTED. SHE SEARCHED ONLINE AND FOUND THAT THIS WAS A COMMON MANUFACTURER DEFECT ON OLDER MODELS OF HER VEHICLE MAKE, BUT NOT FOR HER YEAR. SHE CALLED THE MANUFACTURER AND THEY REFUSED TO TAKE RESPONSIBILITY FOR THE DEFECT. THE POWERTRAIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 35,000.

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Other EXTERIOR LIGHTING:HEADLIGHTS Complaints

#10229881 — June 4, 2008 — ALL HEADLIGHT BULBS ON VEHICLE DO NOT LAST LONG AND OR DO NOT WORK CORRECTLY DIRECTLY FOLLOWING INSTALLATION OF NEW B...

#10229090 — May 28, 2008 — TL*THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT. THE CONTACT NOTICED A HAZE AND/OR A FROSTED GLAZE OVER HIS HEADLIGHTS....

#10195614 — July 9, 2007 — 2002 VOLKSWAGEN PASSAT, WAGON, 4 CYL 2.0 L MOTOR. I HAD 2 OCCASIONS WHERE THE WIRING HARNESS SHORTED OUT ON THE F...

#10175952 — December 12, 2006 — DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON NORMAL ROAD CONDITIONS THE HEAD LIGHTS FAILED. NO WARNING LIGHT ALE...

#10161909 — July 9, 2006 — BOUGHT THE CAR NEW AND HAVE HAD TO DEAL WITH DEFECTIVE TIRES, DEFECTIVE IGNITION COILS CAUSING TWO MAJOR BREAKDOWNS ...

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