NHTSA Complaint #10204984 — 1998 JEEP GRAND CHEROKEE POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT

Complaint Details

ODI Number	10204984
Vehicle	1998 JEEP GRAND CHEROKEE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Date of Incident	August 31, 2007
Date Filed	October 2, 2007
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NV

Consumer Description

1998 JEEP GRAND CHEROKEE WITH RECALL FOR THE FLOOR SHIFTER. CUSTOMER STATES THAT THE DEALER NEVER INFORMED HIM OF A RECALL ON HIS VEHICLE FOR THE FLOOR SHIFTER SINCE IT WAS PUT IN PLACE IN 2002. *KB THE CONSUMER STATED THERE IS A CLICKING NOISE COMING FROM THE STEERING AND THE MECHANIC RECOMMENDED THE CLOCK SPRING BE REPLACED. THE CONSUMER STATED THE CV JOINTS HAD TO BE REPLACED. THE CONSUMER RECEIVED A SECOND OPINION ABOUT THE CV JOINTS AND WAS TOLD IT WAS RELATED TO THE VISCOUS COUPLER BEING WORN WHICH WAS THE REAL PROBLEM. THE DEALER STATED MINOR DRIVER SIDE VALVE LEAK, REAR MAIN SEAL SEEPING, AND REAR VISCOUS COUPLER WAS WORN WITH NOTICEABLE HOPPING FELT IN THE VEHICLE. *TR

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