NHTSA Complaint #10204704 — 2004 FORD EXCURSION

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10204704
Vehicle	2004 FORD EXCURSION
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	October 1, 2006
Date Filed	October 2, 2007
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

TL*THE CONTACT OWNS A 2004 FORD EXCURSION. THE CENTRAL LOCKING MECHANISM DOES NOT WORK PROPERLY. WHEN THE CONTACT PLACES THE VEHICLE IN DRIVE, THE DOORS ARE AUTOMATICALLY SUPPOSED TO LOCK. THIS DOES NOT OCCUR. HE HAS TO MANUALLY UNLOCK THE DOORS WHEN INSIDE THE PASSENGER COMPARTMENT. HE REPLACED ALL OF THE DOOR MODULES, BUT THE FAILURE PERSISTS. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 103,000 AND CURRENT MILEAGE WAS 106,000.

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