NHTSA Complaint #10204057 — 1997 LINCOLN TOWN CAR SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Complaint Details

ODI Number	10204057
Vehicle	1997 LINCOLN TOWN CAR
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Date of Incident	September 1, 2007
Date Filed	September 25, 2007
Mileage	78,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING 55 MPH, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE BEGAN PULLING TO THE RIGHT AND BECAME DIFFICULT TO STEER. SHE TOOK THE VEHICLE TO THE DEALER AND THEY PERFORMED A DIAGNOSTIC TEST. THE RESULTS INDICATED THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED. THE LOWER BALL JOINTS WERE REPLACED THREE YEARS AGO. THE CURRENT MILEAGE WAS 80,000 AND FAILURE MILEAGE WAS 78,500. THE CONSUMER PROVIDED A COPY OF THE RECALL NOTICE. UPDATED 10/24/07 *TR

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