NHTSA Complaint #11472824 — 1997 LINCOLN TOWN CAR

The contact owns a 1997 Lincoln Town Car. The contact stated while driving at 40 MPH, another vehicle crashed into the front passenger side of the vehicle. The vehicle that crashed into the contact was driving at approximately 55 MPH. The air bags failed to deploy. There were no injuries reported. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact had a second accident, and the air bags did not deploy during that incident. The dealer stated that the air bags could not be replaced because the vehicle was an older model, and the VIN was not under a recall. The manufacturer was not notified of the failure. The failure mileage was 154,000.