NHTSA Complaint #10199687 — 2002 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE

Complaint Details

ODI Number	10199687
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	August 1, 2007
Date Filed	August 15, 2007
Mileage	53,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

THE PROBLEM IS MY 2002 FORD EXPLORER REAR WINDOW LIFTGATE, MY PANEL BELOW THE REAR WINDOW IS CRACKING FOR NO REASON, I DO NOT USE IS PART OF THE LIFTGATE, AFTER DOING SOME RESEARCH ON THE INTERNET I FOUND OVER 100 OWNERS WITH THE SAME PROBLEM. THIS IS A DESIGN AND ENGINEERING SAFETY PROBLEM THAT WILL ALLOW THE REAR WINDOW TO FALLOUT OR EXPLODE WHEN OPERATING THE DOOR OR NORMAL DRIVING OF THE VEHICLE . FORD MOTOR COMPANY SHOULD REPLACE THE PANELS AT NO CHARGE TO THE OWNER OF 2002 AND UP FORD EXPLORER WITH THIS TAILGATE DESIGN. *JB

Related Complaints for the 2002 FORD EXPLORER

Other STRUCTURE:BODY:HATCHBACK/LIFTGATE Complaints

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#10502444 — March 12, 2013 — TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE LIFT GATE WINDOW WAS SHATTERED ON THE GROUND. ...

#10375130 — January 7, 2011 — TL*THE CONTACT OWNS A 2002 FORD EXPLORER EXT WAGON. THE CONTACT THAT STATED THAT UPON PURCHASING THE VEHICLE HE NOTIC...

#10302189 — January 25, 2010 — TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE VEHICLE WAS PARKED AT HIS RESIDENCE WHEN HE OBSERVED THAT THE REAR LIFT...

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