NHTSA Complaint #10199041 — 1997 LINCOLN TOWN CAR SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Complaint Details

ODI Number	10199041
Vehicle	1997 LINCOLN TOWN CAR
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Date of Incident	June 1, 2007
Date Filed	August 10, 2007
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE UPPER CONTROL ARM MAKES A HORRIBLE SQUEAKING AND POPPING NOISE AND NEEDS TO BE REPLACED. THE FAILURE OCCURRED WHILE DRIVING 15 MPH. THE DEALER STATED THAT HIS VEHICLE WAS NOT INCLUDED IN RECALL NUMBER 98V322000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). HE BELIEVES HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL SINCE IT IS EXPERIENCING THE SAME FAILURE. THE CURRENT MILEAGE WAS 102,000 AND FAILURE MILEAGE WAS 100,000. UPDATED 09/10/07 *TR

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