NHTSA Complaint #10199014 — 2004 TOYOTA TUNDRA

TL*THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED RECALL NOTICE NUMBER 05V225000 (SUSPENSION FRONT:LOWER BALL JOINTS). WHILE DRIVING, THE VEHICLE SHAKES SEVERELY. THE CONTACT HAS CALLED THE DEALER TO HAVE THE RECALL REPAIRED, HOWEVER, THEY CONTINUE TO INFORM HIM THAT THE PARTS ARE UNAVAILABLE AND THAT HE WOULD HAVE TO PAY FOR THE REPAIR. THE CONTACT STATED THAT THE RECALL NOTICE INDICATED THAT THE REPAIR WOULD BE PERFORMED FOR FREE. THE DEALER STATED THAT THEY WOULD CALL HIM WHEN THEY HAD AN AVAILABLE APPOINTMENT TIME, BUT THEY HAVE NOT CALLED OR PROVIDED A LOANER OR RENTAL VEHICLE. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 41,000 AND CURRENT MILEAGE WAS 42,000.