NHTSA Complaint #10196407 — 2004 CHEVROLET MALIBU

IN SEPTEMBER 2005 I TOOK THE 2004 CHEVROLET MALIBU TO THE DEALER TO CHECK A PROBLEM IN THE STEERING COLUMN . THE DEALERSHIP FIXED THE PROBLEM AND THE MANAGER AS MUCH AS ADMITTED THAT THERE WAS SOMETHING DEFECTIVE IN THE STEERING COLUMN OF THAT PARTICULAR VEHICLE. I PAID FOR THE REPAIRS, BUT I IMMEDIATELY CALLED GENERAL MOTORS, AND TOLD SOME ONE THERE THAT I DIDN'T THINK IT WAS RIGHT TO BE CHARGED FOR A REPAIR ON SOMETHING IN THE VEHICLE THAT WAS KNOWN TO BE DEFECTIVE. THAT OFFICE THEN CALLED THE DEALERSHIP AND SPOKE TO THE MANAGER AND THEY REIMBURSED ME FOR THE REPAIR. WELL, NOW THE STEERING WAS ACTING UP AGAIN. THIS TIME THE VEHICLE PULLED STRONGLY TO THE LEFT WHEN BEING DRIVEN. IT ALSO MADE A STRANGE NOISE WHEN TURNING THE WHEEL, SIMILAR TO THE ONE IT MADE PREVIOUSLY WHEN REPAIRS HAD TO BE DONE. I HAD THE VEHICLE CHECKED SEVERAL TIMES ,AND HAVE BEEN TOLD THAT THEY COULD NOT FIND ANYTHING WRONG. TOMORROW I AM GOING TO ASK THEM TO CHECK INTO THE ACTUAL STEERING MECHANISM TO SEE IF THAT WAS WHERE THE PROBLEM WAS COMING FROM. IF I AM RIGHT I WOULD LIKE TO KNOW IF I WILL BE ABLE TO GET THE MANUFACTURER OF THIS VEHICLE TO APPROVE OF PAYING FOR THE REPAIR.*AK